The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. eCenturyAsia will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 business days after the confirmation.
Please return your purchase to the following address:
ECENTURY ASIA SDN BHD
No.4-5 (4th Floor), JALAN 16,
DESA JAYA COMMERCIAL CENTRE, KEPONG,
52100 KUALA LUMPUR,
Contact Number: +6010 225 7868
Please contact us at firstname.lastname@example.org or +6010 225 7868 if you have any questions or doubts.